Everyday Life

Stuck in an elevator between floors: what to do?

Stuck in an elevator between floors: the right reflexes in a few simple steps.

Written by Mohamed IDBRAHIM · Updated octobre 13, 2026 · 7 min read

Immediate actions

  1. 1 Press and hold the alarm button to summon help.
  2. 2 Never force the doors or climb out.
  3. 3 Sit down and conserve your energy.
  4. 4 Call building security if the intercom is silent.

What not to do / warning

Escaping between floors causes falls into the shaft — the deadliest mistake.

When a stuck in an elevator between floors happens, the first minutes matter. Follow these steps to act safely and without panic.

What to do right now

  1. Press and hold the alarm button to summon help.
  2. Never force the doors or climb out.
  3. Sit down and conserve your energy.
  4. Call building security if the intercom is silent.

Mistakes to avoid

  • Acting before removing the immediate source of danger.
  • Panicking or skipping the official procedures.
  • Following unverified advice from random websites.

How to prevent this in the future

Regular checks, keeping emergency numbers visible and preparing an essentials kit go a long way. Save this guide for offline access.

Frequently asked questions

What should I do first?

Ensure everyone is safe, remove the source of danger, then call the relevant number or begin the official procedure.

When should I call emergency services?

Whenever life, serious injury or fire is involved. When in doubt, call — dispatchers would rather check than miss an emergency.