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Home Caution

Water leak at home

Water is coming in or pooling. Stop the source, protect what you can, then repair.

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Everyday Problems

Repair or replace an appliance?

An appliance has broken. Compare the repair cost, the age and the running cost before deciding.

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Home Caution

Washing machine leaking

Water under the machine. Stop it, contain it, and decide whether it is a repair or a replacement.

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DIY

Preparing a home project

Before buying materials, plan the scope, the safety and the quantities.

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Travel Caution

Lost passport

Your passport is gone, at home or abroad. The steps differ a lot depending on where you are.

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Cars & Transportation Emergency

Engine overheating

The temperature gauge is climbing or steam is coming from the bonnet. Stop safely and let it cool.

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Home Caution

Power outage

The electricity is out. Make sure everyone is safe and food is protected.

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Home Caution

Frozen pipes

No water, or a pipe has burst after a cold snap. Thaw gently or shut off fast.

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Home project checklist

DIY

Get a home project off to a safe, well-planned start.

~30 min Start

Winter preparedness checklist

Home

Get the home and the car ready before the cold arrives.

~60 min Start