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Emergency guide — Germany

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Emergency numbers

Numbers are listed from official public sources and may change. Always confirm with local authorities and save the ones relevant to you.

Useful helplines

Documents & papers

Lost, stolen or need a replacement? Official procedures.

Safety tips & recommendations

  • 112 works across all of Europe and from any phone, even without a SIM.
  • Police is 110, fire and medical are 112 — know the difference.
  • Call 116117 for the after-hours medical on-call service instead of 112.
  • In a house fire, call 112, close doors behind you and leave immediately.

Official safety app

NINA (official warning app by the BBK)

Official page

Roadside assistance

ADAC members call 22 22 22; non-members can still use ADAC or ACE per-call rates.

Doctor out of hours

Call 116117 for the Ärztlicher Bereitschaftsdienst (on-call doctor) evenings, weekends and holidays.

Natural risks in Germany

  • Flooding (Ahr valley 2021 showed the risk): heed DWD severe weather warnings.
  • Winter ice and snow: Räumpflicht — you may be liable if you don’t clear sidewalks.
  • Storms (hurricane-force “Orkan”): secure garden furniture and avoid forests.
  • Heatwaves: many German homes have no AC — close shutters by day.

Official portal

Trusted government source for administrative procedures.

Bund.de — official portal Emergency kit checklist

Emergency professionals in Germany

See all providers in Germany

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