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Caution
Water leak at home
Water is coming in or pooling. Stop the source, protect what you can, then repair.
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Washing machine leaking
Water under the machine. Stop it, contain it, and decide whether it is a repair or a replacement.
Act carefully and stop if anything feels unsafe. When in doubt, call a professional.
Most washing machine leaks come from a hose, a filter or the door seal. Those are cheap fixes. The machine itself is the expensive possibility.
Quick checklist
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What to do, step by step
-
1
Stop the cycle and switch it off
Unplug it before inspecting anything.
1 min -
2
Turn off the water supply to the machine
The valve is usually behind it.
1 min -
3
Contain the water
Towels and a bucket.
10 min -
4
Check the simple causes
Door seal, filter, inlet and drain hoses.
15 min -
5
Decide: repair or replace
If it is the drum or the machine itself, weigh the cost against a new one.
1 day
What NOT to do
- Do not open the door mid-cycle; hot water can escape.
- Do not run the machine again until you find the leak.
Possible causes
Door seal
A common, cheap fix.
Filter or drain
Blocked or loose.
Inlet hose
Loose or perished.
Internal fault
Drum or pump; usually a bigger job.
Should you make a change?
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No water, or a pipe has burst after a cold snap. Thaw gently or shut off fast.
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Caution
Power outage
The electricity is out. Make sure everyone is safe and food is protected.
View what to do