Situations: what to do

Cars & Transportation Emergency

Car accident

You have been in a collision. Safety first, then document everything calmly.

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Cars & Transportation

Car will not unlock

The fob does not respond. Try the mechanical key before anything else.

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Cars & Transportation Caution

Car won't start

The engine turns over or clicks but will not catch. Work through the usual suspects calmly.

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Cars & Transportation Caution

Dead car battery

The lights are dim, the engine clicks, or nothing happens at all. Here is the safe way to deal with it.

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Cars & Transportation Emergency

Engine overheating

The temperature gauge is climbing or steam is coming from the bonnet. Stop safely and let it cool.

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Cars & Transportation Emergency

Flat tire

A puncture on the road. Move somewhere safe before you do anything else.

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Cars & Transportation

Lost car keys

Your keys are gone. Secure the car and work through recovery versus replacement.

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Cars & Transportation Caution

Running out of fuel

The car is coughing or has stopped and you suspect the tank is empty. Get safe, then get fuel.

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Cars & Transportation

Warning light on the dashboard

A light is on and you are not sure how urgent it is. Colour is your first clue.

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Home Caution

Frozen pipes

No water, or a pipe has burst after a cold snap. Thaw gently or shut off fast.

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Home Caution

Power outage

The electricity is out. Make sure everyone is safe and food is protected.

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Home Caution

Washing machine leaking

Water under the machine. Stop it, contain it, and decide whether it is a repair or a replacement.

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Home Caution

Water leak at home

Water is coming in or pooling. Stop the source, protect what you can, then repair.

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Travel Caution

Flight cancelled

Your flight is cancelled. Know your rights and rebook fast before the seats run out.

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Travel

Lost luggage

Your bag did not arrive. Report it before you leave the airport.

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Travel Caution

Lost passport

Your passport is gone, at home or abroad. The steps differ a lot depending on where you are.

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Travel

Planning a road trip

Plan the route, the budget and the checks that keep the car reliable over distance.

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Technology

Computer won't start

The computer is dead or stuck. Rule out power and the simple things before assuming the worst.

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Technology

Forgotten password

You are locked out of an account. Use the official recovery route and protect your email.

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Technology Caution

Phone lost or stolen

Your phone is gone. Lock it remotely and protect your accounts before anything else.

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Money

Need to reduce monthly expenses

Money is tight and you need to cut spending. Start with the biggest, easiest wins.

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Money Caution

Unexpected expense

A bill you did not plan for. Work out what it is, what you can postpone, and how to cover it.

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Everyday Problems

Moving house

A move has many moving parts. A checklist keeps the deadlines and the utilities from slipping.

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Everyday Problems

Repair or replace an appliance?

An appliance has broken. Compare the repair cost, the age and the running cost before deciding.

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DIY

Preparing a home project

Before buying materials, plan the scope, the safety and the quantities.

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