Phishing email clicked by mistake: what to do?
Phishing email clicked by mistake: the right reflexes in a few simple steps.
Quick answer
4 steps — read this before anything else
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1
Do not enter any more data on the page.
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2
Disconnect from the network and scan for malware.
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3
Change the passwords of any affected account.
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4
Report the email to your provider or employer.
Warning
Never call numbers in a suspicious email — use official channels.
When a phishing email clicked by mistake happens, the first minutes matter. Follow these steps to act safely and without panic.
What to do right now
- Do not enter any more data on the page.
- Disconnect from the network and scan for malware.
- Change the passwords of any affected account.
- Report the email to your provider or employer.
Mistakes to avoid
- Acting before removing the immediate source of danger.
- Panicking or skipping the official procedures.
- Following unverified advice from the internet.
How to prevent this in the future
Regular checks and keeping important documents and numbers in one safe place go a long way. Note the emergency number for your country and keep it visible at home.
Frequently asked questions
What should I do first?
Ensure everyone is safe, remove the source of danger, then call the relevant number or start the official procedure.
When should I call emergency services?
Whenever there is a risk to life, serious injury or a fire. When in doubt, call and let them decide.
Sources & references
Information verified with official organizations.
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